Communication |
between the public and service providers – clear and open dissemination of information, access to decision-making groups. |
Information sharing |
distribution via newsletters, talks, activities and the web. |
Links between network members |
developing special interest groups and encouraging shared resources. |
Education and professional development |
providing access to courses and study sessions, links to academic organisations. |
Equal access and empowerment |
standardised services wherever people live and whatever their circum stances. Giving people choices. |
Supporting locally appropriate services |
supporting innovation in primary care services, reducing the reliance on out-of-area care provision. |
Cost-effectiveness |
value for money solutions |
Development of new technology |
using telemedicine and the internet |
Accountability, monitoring and user involvement |
continuous quality assessment against national standards, public responses to service improvements, producing reports and data. |